Help & Support

Welcome to DataGift! This platform connects individuals willing to share their opinions with businesses and content creators who need genuine, high-quality feedback. Whether you're here to earn by completing surveys or to collect insights to improve a product, we strive to make your experience seamless, rewarding, and secure.


Frequently Asked Questions

1. How do I get paid?

After your survey responses are submitted and approved, you’ll earn rewards (either USD or points) credited directly to your DataGift account. You can then withdraw your earnings via Stripe or other supported payout methods. If you have questions about payouts, please reach out to our support team for assistance.

2. Do I need to verify my identity?

Yes. To comply with regulations and maintain a secure environment, Stripe or our other payment partners may require you to complete a basic Know Your Customer (KYC) process. This helps protect both you and DataGift from fraud.

3. Can I use DataGift if I am not a business owner?

Absolutely! DataGift is open to anyone interested in providing feedback. Whether you’re a student, professional, or entrepreneur, your opinions can help shape the products and services you use every day.

4. Can I trust DataGift with my data?

We take data privacy seriously. We only collect the information necessary to validate your identity and match you with relevant surveys. Your personal data is never shared without your consent, and we continually update our security measures to keep your information safe.

5. What if I encounter a problem or have more questions?

If you run into any issues or have questions not covered here, feel free to reach out to us. We value your input and are committed to helping you get the most out of DataGift.

6. How often can I participate in surveys?

Survey availability depends on the needs of our business partners and creators. We recommend checking your account regularly or enabling notifications so you never miss an opportunity to share your insights.


Contact Us

Email

For direct inquiries, send us an email at datagift@datagift.app. Our support team aims to respond within 24-48 hours, Monday through Friday.

In-App Messages

If you’re already a registered user, feel free to leave a message in the survey submission comments or on your account page. Our team reviews these messages and will respond as needed to ensure all your questions are addressed.

We appreciate your patience and feedback. Thank you for helping make DataGift a better, more insightful platform for everyone.